Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how Avhoron Jewellery (“Avhoron”, “we”, “us”), Kolkata, West Bengal, India, collects, uses and protects your personal information when you visit or shop on avhoronjewellery.com.

1. Information we collect

  • Order and account details: name, phone number, email address, billing and delivery address.
  • Payment information: payments are processed securely by our payment partners (such as Razorpay). We do not store your card numbers, UPI PIN, CVV or net-banking passwords on our website.
  • Communication: messages you send us by WhatsApp, phone or email, and newsletter subscriptions.
  • Technical data: device, browser, IP address and pages visited, collected through cookies to keep the website and cart working.

2. How we use your information

  • To process, ship and deliver your orders and send order updates
  • To handle payments, refunds, cancellations and customer support
  • To prevent fraud and comply with legal and tax requirements
  • To send offers and new collections only if you subscribe (you can unsubscribe at any time)

3. Sharing your information

We never sell your personal information. We share only what is necessary with trusted service providers who help us run our store: payment gateways (e.g. Razorpay), courier and logistics partners, and website hosting providers. We may disclose information when required by law or by government authorities.

4. Cookies

We use cookies to keep your cart and login working, remember preferences and understand how visitors use our website. You can disable cookies in your browser settings, but some features (such as the cart) may not work properly.

5. Data security and retention

Our website uses a secure (SSL/HTTPS) connection. We keep your information only for as long as needed to fulfil orders and meet legal, tax and accounting obligations.

6. Your rights

You can request access to, correction of, or deletion of your personal information, or opt out of marketing messages, by contacting us using the details below.

7. Contact us

We may update this policy from time to time. The latest version is always available on this page.

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